OctopAI Terms of Use

Effective Date: June 12, 2025

OctopAI Terms of Use

Welcome to OctopAI ("we," "our," "us," or "Company"). These Terms of Use ("Terms") govern your access to and use of the OctopAI CRM platform and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

2. Account Registration

You may be required to create an account to access certain features of the Services. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain the security of your login credentials.
  • Notify us immediately of any unauthorized use of your account.
  • Be responsible for all activities that occur under your account.

3. Use of Services

You agree to use the Services only for lawful purposes and in compliance with these Terms, applicable laws, and regulations in both Canada and the United States.

You shall not:

  • Use the Services for any illegal or unauthorized purpose.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Attempt to gain unauthorized access to the Services or related systems.
  • Upload or transmit any viruses, malware, or harmful code.

4. Intellectual Property

All content, software, and materials available on the Services, including but not limited to text, graphics, logos, and software code, are the property of OctopAI or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

5. Subscription and Fees

Certain features of the Services may require payment. You agree to pay all applicable fees as described in your subscription plan. Fees are non-refundable unless otherwise stated.

6. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy for information on how we collect, use, and protect your data.

7. Third-Party Services and Integrations

Our Services may integrate with third-party services. We are not responsible for the content, policies, or practices of such third-party services. Use of third-party services is at your own risk and subject to their applicable terms and conditions.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OCTOPAI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, OR OTHER INTANGIBLES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED FIVE DOLLARS (US $5.00), REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.

10. Indemnification

You agree to indemnify, defend, and hold harmless OctopAI and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the Services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice or liability, for any reason, including violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada or Delaware, United States, as applicable.

13. Modifications

We may modify these Terms from time to time. Continued use of the Services after such modifications constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.